Technical Support

A comprehensive after-sales support service is provided to all customers by our knowledgeable and friendly team.

Technical guides and spare parts lists are readily available with most spares held in stock for speedy despatch if necessary.

User Manuals – Beds

  • User Manual for Hadley beds
  • User Manual for Hampton beds
  • User Manual for Harvington beds
  • User Manual for Legacy turning bed
  • User Manual for Pro-Care ® beds
  • User Manual for Pro-Comm-Standard beds
  • User Manual for Pro-Comm-Low beds (incl. Pro-Bario) UP TO SN 130105
  • User Manual for Pro-Comm-Low beds (incl. Pro-Bario) AFTER SN 130106
  • User Manual for Pro-Bario
  • User Manual for Standing beds (to December 2011)
  • User Manual for Standing beds (from January 2012)

User Manuals - Mattresses Safety Foam bumpers, Cocoon

  • User Manual for Motif-Comfort
  • User Manual for Motif-1
  • User Manual for Motif-2
  • User Manual for Motif-Gel-3
  • User Manual for Pro-Mat-1 mattress
  • User Manual for Pro-Mat-2 mattress
  • User Manual for Pro-Mat-3 mattress
  • User Manual for Pro-Mat-MemR mattress
  • User Manual for Pro-Mat-Bario mattress
  • User Manual for Optima Mattress system
  • Optima Mattress System Quick Reference Guide
  • User Manual for Safety Foam Bumpers
  • User Manual for CrashEX Crash/Safety Mat
  • Cocoon Fitting Instructions

Technical Assistance

  • Annual maintenance - Pro-Care beds
  • Annual maintenance - Pro-Comm beds
  • EasyEX movement aid – fitting guide
  • Electrical fault diagnosis
  • 2-part finger assembly instructions
  • Main control box configuration
  • Spare parts list
  • Component diagrams
  • 20cm extension kit guide
  • Optima Spare Parts List

Helpful Information

  • Metric to Imperial conversion
  • Bed and Mattress dimensions
  • Conditions of Sale
  • Showroom Location Map
  • Right to cancel - customer advice
  • Customer Service Commitment and Complaints Policy
  • Motif Product Flyer

Media

Tips

Our downloads are in PDF format . If you are having problems viewing them, you need to download the free ADOBE PDF reader by clicking the following image:

  • User Manual for